Shipping & Returns

  • Shipping Options: What are the available shipping options that your business provides? This can include overnight shipping, standard shipping, air mail, international, domestic, etc.
  • Cost of Shipping: What is the cost to the customer of each of the available shipping options that you provide?
  • Duration of Shipping: How long will each shipping method typically take?
  • Handling Time: How long is your handling time between when an order is placed and when it gets shipped?
  • Restrictions: Are there any restrictions when it comes to your shipping policy? Maybe you don’t ship to certain areas, states, P.O. boxes, etc.